At AksharaJewel.com, we are committed to providing our customers with a seamless and satisfying shopping experience. Below is our comprehensive shipping policy designed to ensure clarity and transparency regarding the delivery of your jewelry purchases.
AksharaJewel.com is an online jewelry store dedicated to delivering high-quality, unique pieces to customers worldwide. Our shipping policy outlines how we handle order processing, shipping options, delivery timelines, and other essential details to ensure a smooth transaction.
: Once your order is placed and payment is confirmed, we typically process and dispatch orders within 2-3 business days for ready-to-ship items. For custom or made-to-order pieces, please allow up to one weeks for processing.
: Our business days are Monday through Saturday, excluding public holidays.
: We offer standard and expedited shipping options within our domestic region. Standard shipping typically takes 2-3 business days.
: We ship internationally using trusted carriers like FedEx, DHL, and DTDC. Delivery times vary based on the destination but generally take 10-15 business days. Please note that international shipments may be subject to customs processing delays.
: We offer free standard shipping on orders above a certain threshold . This incentive is clearly communicated on our product pages and at checkout.
: For orders below the free shipping threshold, shipping costs are calculated based on the weight and destination of the package. These fees are displayed at checkout.
: Once your order is shipped, you will receive an email with your tracking number and a link to track your package.
: For security purposes, all orders require a signature upon delivery. We cannot deliver to addresses other than the billing address without prior authorization from the customer.
: All jewelry items are carefully packaged in damage-proof boxes to ensure safe transit.
: Customers are responsible for any customs duties or taxes incurred during international shipping.
: AksharaJewel.com holds the necessary export licenses for international jewelry shipments.
: We allow exchanges within 7 days of delivery. Please contact us for details on initiating an exchange.
: Due to the nature of our products, returns are not accepted unless there is a manufacturing defect. In such cases, please contact us for assistance.
: If your package does not arrive or is damaged, please contact us immediately. We will investigate the issue and may offer a replacement or refund, depending on the circumstances.
For any questions or concerns regarding our shipping policy, please feel free to contact us at support@aksharajewel.com or call us at +91-80-49702470.
By shopping at aksharajewel.com, you acknowledge that you have read, understood, and agree to our shipping policy. We strive to provide the best possible service and appreciate your trust in us.